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Asset Management Analyst - Desktop support
Ref No.: 17-04151
Location: Plano, Texas
Asset Management/Desktop Support
12 months
Plano, TX

Under general supervision, ensures continued uninterrupted service through identification and problem resolution in a client/server environment. Requires strong knowledge of server and desktop processing/operations systems that enables incumbent to work at the highest level of all computer operations phases. Confers with software systems engineers in the event errors require a change of instructions or sequence of operations. Competent to handle complex problems concerning systems operations. Contributes to the development of project plans; assigns and monitors tasks.

Job Responsibilities
1. Monitors client/server environment.
2. Confers with software systems engineers for resolution of issues.
3. Assigns and monitors tasks to lower level Analyst.
4. Analyzes low complexity technical problems; designs and implements effective solutions.

5. Participates in the creation of implementation of new procedures.
6. Contributes to estimates for project plans.
7. Depicts simple to moderately complex ideas and issues to limited audiences.
8. Identifies opportunities for and participates in process improvements.
9. Performs related duties as assigned or requested.