Previous Job
Resource Manager
Ref No.: 17-03498
Location: Plano, Texas
This Resource Manager is responsible for the effective and efficient deployment of staff and personnel in support of successful engagement delivery direct impact on revenue. The Resource Manager will be responsible for making staffing assignments for client services employees, partnering with individual employees, their advisors and team leads, to appropriately allocate resources to ensure project success as well as appropriate career development opportunities. The position requires strong interpersonal skills and will require collaboration across functional lines, delivery teams, recruiting teams and executives. This leader will have a proven track record of working within multiple groups with different goals to drive to a logical consensus and positive business outcomes.

Ideal Candidate Qualification
  • Proven success in strategic account management/sales experience (Ideal experience working with all levels of Human Resources departments)
  • Ability to effectively communicate with senior level decision makers within organizations and successfully handle objections and demonstrate negotiation skills
  • Proficiency using CRM Platform is ideal
  • Prior background in cold calling, sales, and negotiation
  • Bachelor's degree
  • Highly motivated, self-directed professional
  • Prior experience in an agency staffing/resource/account management role
  • 5+ years of experience at a consulting/professional services firm desired, but not required
  • Demonstrated analytical skills
  • Excellent written and oral communication skills
  • Demonstrated problem-solving skills
Daily Responsibilities:
  • Connect with NTT DATA Services Delivery teams across the country for their required temporary assignment requirements
  • Assess job descriptions with Delivery Staff members to develop sourcing criteria
  • Negotiate billing rates and educate Delivery teams on the IT Marketplace
  • Work with ATS (applicant tracking system), VMS (vendor management systems), and CRM
Job Type: Full-time

NTT DATA Services is a leading IT services provider and global innovation partner with 130,000 professionals based in over 50 countries. NTT DATA recently acquired Dell Services. NTT DATA Services emphasizes long-term commitment and combines global reach and local intimacy to provide premier professional services, including consulting, application services, business process, IT outsourcing, and cloud-based solutions. We are a part of NTT Group, one of the world's largest technology services companies, generating more than $100 billion in annual revenues and partner to 80% of the Fortune 100. Visit to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a wide range of businesses and government agencies.

The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.