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Test Manager - NC area
Ref No.: 17-03288
Location: Raleigh, North Carolina
Functional Title:  Project Test Manager
Reports To:  Project Test Portfolio Manager
Line of Business:  Data & Technology Services
Primary Purpose:
The Project Test Manager has full ownership and accountability over the quality and testing effort for all assigned projects and ensures adherence to the following policies and processes:
  • Strategic Project Process Methodology
  • Software Development Life Cycle (SDLC)
  •  Software Testing Life Cycle (STLC)
Essential Duties and Responsibilities:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
  1. Test Managers are assigned to Data & Technology Services (DTS) medium and large strategic projects and focus horizontally across the DTS delivery teams, vendors, and Business Units to ensure the total quality effort is successful during all phases of testing throughout the project lifecycle
  1. Work with test leads to ensure that resource requirements for SIT and UAT  are identified and are sufficient to meet the testing needs for the project work efforts
  2. Ensure that project team members are set up for use of approved quality management tools and arrange for any needed training of the tools
  3. Coordinate with test leads and Project Manager to update and maintain all testing tasks and deliverables in the Project Plan
  4. Coordinate with SIT and UAT teams during all phases of testing activities to ensure that they are progressing on schedule and in adherence to all policies and procedures
  5. Identify and communicate testing risks as appropriate to key project stakeholders promptly and manager mitigation strategy  
  6. Conduct test status meetings as needed and provide status and metrics that are clear, correct and meaningful during all levels of testing
  7. Verify that all testing deliverables are in the appropriate document repositories
  8. Partner with Project Test Management leadership and team members to develop a culture of Continuous Improvement through training, process assessments and information sharing
  9. Provide weekly project test status reports to keep key stakeholders informed of the status of all testing activities and of any risks associated with staying on schedule and meeting project milestones
  10. Acts as primary liaison between Project Management, assigned Business Unit, and test lead Software Quality Assurance
  11. Key deliverables include preparing the Test Plan, reviewing estimates, identifying test resource needs, managing execution including defect management and preparing the Test Summary Report
Required Skills and Competencies:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree in IT or Business related discipline or equivalent education and work experience
2. A minimum of 5 years of experience in Software Testing, Quality Assurance and Project Management processes
4. Accomplished interpersonal, communication and negotiation skills
5. Ability to work independently with minimal direction and as a productive, positive member of a team
6.  Ability to lead and drive testing activities to completion with high quality while identifying and mitigating risks and roadblocks
7. Ability to indirectly manage project test resources via a matrixed reporting structure
 8. Ability to travel, occasionally overnight
Desired Skills:
  1. ISTQB Advanced Test Manager Certification
  2. ASQ Certified Software Quality Engineer
  3. ASQ Certified Quality Improvement Associate
  4. PMP Project Management Professional