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Salesforce Development Manager
Ref No.: 17-02771
Location: Parsippany, New Jersey
NTT DATA, Inc., a top 10 global IT services company, has a Permanent/Full Time need for Sr. Manager / Salesforce Development and Operations for our client in Parsippany, NJ.

To apply for this position, please follow the link below or send your resume directly to For more information please call Kim Ladka at 732-362-2602.

The Senior Manager, Salesforce Development & Operations, will lead all aspects of development and operations of the Platform and mobile applications and ensure continued delivery of innovative, high-quality solutions that enable Franchise Sales and Operations to accomplish business objectives. This requires the ability to develop and support applications using Service Cloud, Sales Cloud, Communities, SF Mobile, Lightening and the platform. Responsibilities include translating functional requirements into detailed technical design specifications, conduct research, technical analysis, design, development, testing and implementation for Salesforce projects and enhancements based on industry best practices. Manage platform operations to facilitate continuous improvement of the environment.

The ideal candidate has solid knowledge, skills and experience creating innovative custom applications on the platform including declarative and programmatic capabilities using Apex and Visualforce and experience with Agile Development methodology. The Manager, Salesforce Developer will be hands-on and have demonstrated development experience in a diverse working environment.

  • Work collaboratively with cross-functional teams and/or independently and build Custom Applications on the Platform and integration with Enterprise Systems.
  • Provide project requirements, technical design, integration architecture, solution recommendations, ROM estimates and detailed requirements.
  • Govern Change Management process from development sandboxes to production and across the development lifecycle. Ensure that all necessary changes are documented, reviewed, tested, approved and deployed.
  • Provide Technical Support for and integration with various IT Systems.
  • Remain current on new Salesforce features and functionality and provide recommendations for process improvement.


This role will be responsible for developing technical solutions addressed by Business Stakeholders that will impact Franchise Sales and Operations.

Scope/Financial Responsibility:

Salesforce development will be capitalized and managed thru the IT Project management Demand process and tracked thru clarity.

Abilities/Key Competencies/Skills:

  • Detailed knowledge of Sales, Service and Marketing Clouds, Communities, SF1 and Lightening
  • Hands-on experience with APEX, Visual Force
  • Experience with Salesforce Integration concepts using Soap or Rest API Web Services to various
  • IT Systems (Salesforce to Salesforce, Adobe, Oracle, Sharepoint)
  • Experience managing Technical staff
  • Experience writing SQL, SOQL and SOSL queries
  • Strong understanding of Relational Databases and ETL integration (My SQL, Oracle, Informatica, Salesforce Connector)
  • Experience using data tools (Data Loader, Excel Connector, CRM Fusion)
  • Excellent oral and written communication and interpersonal skills
  • A strong focus and a capacity to collaborate with partners to troubleshoot and optimize processes
  • Ability to analyze and creatively solve complex business and technical problems
  • Strong MS Office skills, including Word, Excel, PowerPoint and Visio
  • Ability to lead and prioritize multiple projects simultaneously

Bachelor's Degree in Computer Science, Business Administration or Related Field
Salesforce Certifications: Salesforce Certified Platform Developer, Application Developer (DEV-401/501), Salesforce Administrator (ADM-201)
3 - 5+ years Salesforce Platform experience

NTT DATA is a leading IT services provider and global innovation partner with 130,000 professionals based in over 50 countries. NTT DATA recently acquired Dell Services. NTT DATA emphasizes long-term commitment and combines global reach and local intimacy to provide premier professional services, including consulting, application services, business process, IT outsourcing, and cloud-based solutions. We're part of NTT Group, one of the world's largest technology services companies, generating more than $100 billion in annual revenues and partner to 80% of the Fortune 100. Visit to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a wide range of businesses and government agencies.

The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

How to apply:
Is this you? If so, please apply today! Do you know someone who is the right fit? Please contact us to learn more about our referral program!


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