Salesforce Maintenance & Operations Supp
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Salesforce Maintenance & Operations Supp
Ref No.: 17-00635
Location: Lansing, Michigan
Start Date / End Date: 02/06/2017 to 12/31/2017
Short Description: The State of Michigan has Sales Force application projects as the base foundation layer for software development. The State of Michigan needs to provide day to day support for Salesforce projects that are in-flight and in production.

Complete Description: The State of Michigan has implemented a Center for Excellence for Sales Force applications. The CoE needs a to provide day to day support, Salesforce maintenance and release management, and minor configuration changes. Knowledge with Salesforce as admin, and knowledge of 3rd party app exchange products is needed. This support role will work closely with the Salesforce release management support and the ALM tool which is eFTS Visual Studio On-line By Microsoft/Team Foundation Server.
• Generate and maintain metrics and dashboard reporting
• Generate and maintain the Salesforce "CoE Demand Intake Tool " tracking of project calls/needs
• Manage and service SOM agencies in the demand intake process
Skill
Required / Desired
Amount
of Experience
Salesforce admin certification
Required
5
Years
Knowledge of Ant scripts
Desired
3
Years
Knowledge of build automation tools (example eTFS, Jenkins etc.)
Desired
3
Years
Knowledge of salesforce projects and how they operates, iterate and release
Required
5
Years
Experience with Salesforce orgs, environments (sandboxes) and 3rd party app exchange partners (common ones)
Required
5
Years
Writing deployment of Salesforce configuration changes.
Required
5
Years
Maintaining the Salesforce Demand Intake Process and tool for CoE
Required
5
Years
Manage Dashboard reporting, in Salesforce and in SharePoint/Changepoint
Required
5
Years
Description
Question 1
Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?
Question 2
Please list candidate's email address that will be used when submitting E-RTR.
Question 3
This position is located in downtown Lansing, MI. The selected candidate will be responsible for any and all costs associated with parking for this position. These costs will not be reimbursed by CAI or State of Michigan. Please confirm you have discussed this with your candidate and he/she accepts this requirement.
Question 4
The Vendor Rate for this position is not to exceed $ Do you accept this requirement?
Question 5
The client plans to schedule interviews for this position 1/31 and 2/1. Please confirm your candidate will be available to interview on these dates if selected.
Question 6
Please include a paragraph re: candidate's availability, location, applicable skills, and other pertinent information in the Summary of Qualifications tab, when submitting.