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PC/Network Support Tech 2
Ref No.: 18-06771
Location: Linthicum, Maryland
Start Date: 09/26/2018
Hours Per Day:
Shift Start Time: 8:00:00 AM
First Day Shift Start Time: 7:00:00 AM
Shift End Time: 5:00:00 PM
Specific Questions
Question 1: Do NOT submit candidate from Req# 8650857.
Question 2: Is candidate a US Citizen? MUST
Question 3: Holds a valid DL and a reliable/personal vehicle to be used during business hours? MUST - Desire a candidate w/in a 30 mile range of job site.
Question 4: Holds a minimum of a high school diploma or equivalent? MUST - College or technical school degree preferred.
Question 5: Is candidate CompTIA A+ Certified and Client Professional, Dell Certified? MUST SHOW
Question 6: Have 5+ years of experience as a Desktop Support technician w/ good continuity and performance in prior job history? DESIRED
Question 7: Have experience operating and supporting Windows 8 smart phones; AND experience with successfully troubleshooting a variety of hardware, software and network issues? MUST
Question 8: Have knowledge of VPN remote access (Cisco AnyConnect); Microsoft Service Center Configuration Manager (SCCM) function and support; AND knowledge supporting and configuring network printer environments? MUST
Assignment
Sector: IT # of Openings: 1
Category: IT Filled Positions: 0
Region: MD-Maryland Duration: 12 months
City: Linthicum Clearance: None
Department: Client Job Title: PC/Network Support Tech 2
Keywords:
Responsibilities: Performing end user desktop support services via vFire ticketing system. Diagnosing Client and Dell hardware failure with repair / resolution. Installation of sector layer 1 software applications. Minor travel between sites in the Baltimore area may be needed, but should be minimum. Desire a candidate w/in a 30 mile range of job site w/ reliable transportation to be used during business hours (will be reimbursed) and a valid DL. HOURS: 8AM to 5PM
Requirements: Do NOT submit candidate from Req# 8650857. US Citizen. Must: CompTIA A+ Certified and Client Professional, Dell Certified. Candidate must have working knowledge supporting Windows 7 and 10 Operating Systems. Experience operating and supporting Windows 8 smart phones. Knowledge of VPN remote access (Cisco AnyConnect). Perform desktop / laptop refreshes (replacement) and PC decommission procedures. Knowledge of Microsoft Service Center Configuration Manager (SCCM) function and support. Basic knowledge supporting and configuring network printer environments. Experience with successfully troubleshooting a variety of hardware, software and network issues. Must be able to lift and carry desktop computers and peripherals. Desire 5+ years of experience as a Desktop Support technician w/ good continuity and performance in prior job history. Any prior history as a contractor or employee to NG needs to be highlighted.
Education: Must have a minimum of a high school diploma or equivalent. College or technical school degree preferred.