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Program Manager
Ref No.: 18-06368
Location: Chicago, Illinois
Start Date: 09/11/2018

Order # RFQ1328150
Job Title Program Manager
Number of positions 1
Number of resumes 2
Resume Due 09/13/2018 EOD

Job Description
Job Title Program Manager
Client Railroad Retirement Board
Place of Performance RRB's Chicago, IL headquarters facility ,
IL 60611, USA
Resume Due 09/13/2018
Number of Positions 1
No of Resumes 2
Period of performance One 6-month base period, and 5 option periods with each period consisting of 6 months
US Citizen U.S citizen
Work hours Monday - Friday, (6:00AM – 6:30 PM CT)

The purpose of this Statement of Work (SOW) is to obtain Contractor support for IT Program Management Services to support the RRB's Information Technology (IT) Systems Modernization initiatives that jumpstarted in fiscal year 2018. These initiatives include
  • Legacy Systems Modernization Services: After first conducting an assessment of how best to re-engineer agency antiquated systems and related business processes, we will then begin the transition to shared services for a modern benefit calculation and payment processing environment.
  • Enterprise Infrastructure Solutions: With GSA closing out its Networx contracts, the RRB must transition the agency's telecommunication and other information services to the new GSA/EIS contracts by 2020. RRB will avoid much higher commercial costs by using GSA/EIS contract vehicles.
  • Legacy Systems Re-platform Services: Transition RRB mainframe system applications and processes to a server-based system using re-platform technology, thereby eliminating the risks of aging mainframe hardware, and the loss of institutional knowledge to support the mainframe systems.

Detailed Task Requirements
1.Requirement Analysis
2.Project Planning
3.Program Management
4.Agile Project Management Support
5. Acquisition Support Services
6.Requirement Analysis
7.Project Planning

Tasks and Activities
  • Provides leadership using industry standard best practices such as Project Management Body of Knowledge (PMBOK) to coach and mentor agency project managers on the successful delivery of critical projects.
  • Maintains workbench of standard templates for project charter, project planning, execution and control, issue management, risk management, change management, reporting and communication, quality management, financial management, and overall project health check and administration.
  • Leads and influences project teams to ensure the work product is of high quality and in line with program policy objectives and goals.
  • Establishes project management parameters, sets priorities, and organizes teams so that accomplished work improves productivity, cost-effectiveness, timeliness, and quality.
  • Develops project plans and schedules. Oversees project implementation. Estimates resource requirements. Makes or recommends adjustments to account for changes in requirements, advances in technology, or availability of resources.
  • Oversees the work of contractors and evaluates contractor performance. Engages in contacts with vendors. Negotiates delivery of products and services. Serves as a resource and mentor to other Project Management Staff located throughout the bureau.
  • Responsible for implementation of all aspects and phases of projects undertaken. Manages overall project and ensures resources are available and directed to meet the specific goals, objectives, risks, roles and responsibilities. Responsible for providing the greatest efficiency and assessment to determine which systematic approach to apply. Provides cost-benefit analysis to management on all phases of the project strategies.
  • Responsible for meeting and accomplishing the short and long-term goals of a broad IT strategy. Analyzes information systems requirements or environment, designs or conducts analytical studies, cost benefit analysis or other research.
  • Develops entire plans and schedules, estimating resource requirements, defining milestones, monitoring activities, and evaluating and reporting on accomplishments of the project.
  • Anticipates potential pitfalls to operational programs, responds using sound judgment, and takes prompt action to notify affected organizations and personnel where issues affect operations.
  • Develops and interprets IT policies, procedures and strategies governing the planning and delivery of IT services.
  • Solicits feedback on the quality of programs and services from customers, stakeholders and other quality assurance practices.
  • Promotes communication, collaboration, teamwork and partnership between and amongst employees and organizational peers/staffs.
  • Conducts and/or facilitates periodic assessments of program areas, including oversight of contractor work, and takes action as needed.
  • Coordinates procurement activities and financial control requirements with the appropriate functional staffs.
  • Uses principles and techniques of written and oral communication to speak and write with clarity and tact to secure acceptance of proposed measures and objectives, facilitate partnerships with business units, make presentations to senior agency officials to simplify complex technical issues, and represent the bureau in planning and coordinating IT processes and initiatives.
  • Leads projects to achieve the desired benefits, ensures adherence to governance and manages stakeholder expectations. Has overall responsibility for timely and insightful performance metrics. Effectively leverages business case analysis including cost benefit and return on investment analysis.

Desired Experience and Education
  • Has multiple (10+) years of progressive experience of increasing complexity and responsibility in project management delivering projects to achieve the desired benefits, ensures adherence to governance and manages stakeholder expectations. A Project Management Professional (PMP) or similar certification is preferred.
  • Multiple (5+) years of progressive experience leading large-scale transformations, with a focus on agile development process and influencing people to deliver to the strategic roadmap and agency priorities.
  • Demonstrated skill in dealing with the agency and contractor staff is required as the job demands daily interaction with the project team that may tend to lose focus. Must be able to communicate effectively to get the tasks completed by others. Ability to resolve resource conflicts in a timely manner to keep the projects on time and on budget, and to advise management on the expedited resolution of these resource conflicts.
  • Demonstrates high level of integrity, has the ability to work with ambiguity, and has strong sense of confidence to deliver on responsibilities.
  • Proven track record of iteratively delivering high quality software on time. Demonstrates leadership abilities in driving complex technical discussions and engineering best practices for the full systems development life cycle.
  • Demonstrates knowledge of Information Technology Information Library (ITIL) processes to promote continuous improvement and innovation.
  • Experience with Systems Operations and Service Management processes to optimize the cost and quality of services, enabling the agency to meet its objectives, and for the effective functioning of components to support these services
  • A minimum of two (2) years overseeing IT projects involving the use of Earned Value Management, Capability Maturity Model Integration (CMMI), Information Technology Information Library (ITIL), and MS Project, as well as prior hands-on technical experience in a software development environment,