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Hard Copy Data Entry Specialist
Ref No.: 18-05802
Location: Mason, Ohio
Start Date / End Date: 10/01/2018 to 01/28/2019
Description/Comment: GENERAL FUNCTION - New positions
The Processor – Data will perform membership data entry of various documentations into the membership system for new plans and existing plans, along with working with clients and internal personnel. Also troubleshoots data issues through coordination and communication with Supervisor and team.

MAJOR DUTIES AND RESPONSIBILITIES
• Key membership data into the membership system efficiently and accurately.
• Follow data processing guidelines and meet established standards.
• Coordinate receipt, tracking, keying, and filing of membership data.
• Research, communicate and resolve membership discrepancies.
• Communicate with Manager, team, and client personnel regarding data issues in a timely manner and escalate as necessary to EyeMed management team.
• Identify and recommend systems and process modifications necessary to effectively and efficiently support the membership data entry function.
• Ability to research, communicate and resolve membership discrepancies.
• Key data from numerous paper document formats received:
- All formats of COBRA reports (50%) of data received.
- Standard EyeMed adds forms
- Non-standard adds forms
- Termination reports
- Non-standard emails
• Complete urgent data entry received by clients within the 3 hours of receipt.

BASIC QUALIFICATIONS
• High School diploma or equivalent work experience
• At least 1 year of data entry experience

PREFERRED QUALIFICATIONS
• Ability to assume more complex tasks and grow within the team
• Detailed working knowledge of mainframe computers and systems in general
• Detailed working knowledge of basic person computer operations
• Understands third party benefits and administration
• Strong customer service focus
• Ability to work well under pressure and multi-task
• Minimum keystroke per hour requirement of 10,000 alpha and numeric
*** Requires additional Eyemed OIG/GSA SCREENINGS REQUIREMENTS 10,000 KSPH w/ 99% accuracy Prior data entry experience Ability to read/interpret hand written forms from and key data into the AS400 Previous knowledge/experience in the insurance industry helpful. Membership/enrollment information preferred Familiarity with data entry systems as well as web based applications Speed, efficiency and ability to adapt to heavy workloads and varying duties
Hours: 8:00am to 5:00pm Location: CINCINNATI SERVICE CENTER 4000 LUXOTTICA PL MASON OH 45040
Education:
Additional Job Details: Job Title and Description: Data Processor Work hours: 8-5 pm (Full Time) Brand: EyeMed - Membership Start date: 10/1/2018 Length of assignment: 120 Days Specific Skills Needed: Detailed working knowledge of basic pc's, strong customer focus, ability to multi task and keystroke of 10,000 alpha & numeric per hour. Reason for need: During Q4 groups are changing medical/Eye vendors therefore EyeMed's business spikes by 3-4 times as much. Many of the small clients send Hard Copy enrollment and the full time team cannot key the new members within SLA's. SUBMITTAL REQUIREMENTS: Resume, pre-screen questionnaire, EXCEL test scores (normal user), and Alphanumeric Data Entry Test Scores (10,000 KSPH w/ 99% accuracy). EYEMED ONLY: **GSA and OIG screenings are required prior to start date and monthly thereafter**
Brand EyeMed
Brand - Description Ilori