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Victim Witness Assistance
Ref No.: 18-04626
Location: Lexington, Kentucky
Start Date: 08/26/2018
Order # RFQ1302201
Job Title Victim Witness Assistance
Number of resumes 5 potential candidate
Resume Due 07/6/2018 EOD



Job Description

Job Title Victim Assistant Specialist
Client Department of Justice
Place of Performance 260 West Vine Street, Lexington, KY 40507
Resume Due 7/6/2018 EOD
Number of Positions 1
No of Resumes 5
Period of performance Base period - September 26, 2018 through September 25, 2019. (1920 + 40 Overtime)
Option 1- September 26, 2019 through September 25, 2020.
Option 2- September 26, 2020 through September 25, 2021.
Option 3- September 26, 2021 through September 25, 2022.
Option 4- September 26, 2022 through September 25, 2023.
Work Hours a full time (40 hours per week) basis as applicable over a five-day work week.
US Citizen Mandatory
Security Clearance Active NACI/ MBI clearance is preferred or eligible for clearance.
Experience Federal court, FOIA and USAO experience is preferred.
Reference 3 professional references: Name, Title, company, contact details, job description

Job Duties
The Contractor shall provide a variety of services to include (but not limited to):
Victim Notification
  • Inputs data into applicable database(s); produces notification documents using the Victim Notification System (VNS); updates victim contact information in the VNS; runs reports using VNS as needed; mails victim notification letters (including preparing, metering, and delivering mail to the outgoing mail receptacle).
  • Uses the database(s) to search for missing victim contacts. Secures and files necessary documentation related to those searches.

File Maintenance
  • Secures statistical or other information from files and related sources and inputs information into appropriate database and/or spreadsheet file.
  • Maintains a record of active victim cases, including tracking all hearings and trials. Maintains a calendar system for active cases to keep other Victim Assistance Staff informed of the status of ongoing cases.
  • Sorts and arranges material for filing and files material in alphabetical, numerical or chronological order. Locates filed material based on working knowledge of office filing system. Prepares cross references as necessary and as required, participates with office staff in file close-out.

Special Projects & Events
  • Assists CRU staff with special projects and events, including but not limited to, printing, copying, and assembling materials.

General
  • Utilizes, as required, other software applications; such as, VNS and Microsoft word. Overall work assignment is characterized by varied and advanced functions of a variety of software types to perform assignments.
  • Performs a variety of recordkeeping, reporting, and informational duties in support of the Victim Assistance Specialist. Compiles, maintains, and updates data, lists, and reports. Processes recurring documents with responsibility for checking actions for errors or omissions and to determine subsequent processing requirements.
  • Operates copying/printing machine. Displays working familiarity with essential machine features to ensure the required number of copies are produced in the proper format. Collates and staples material as necessary.
  • Answers the telephone and refers callers to staff members or takes messages as appropriate. Greets office visitors. Personally provides information or offers assistance to the extent authorized by supervisor.
  • Reports, in writing, all victim-related contacts to Victim Assistance Specialist.
  • Receives incoming mail for the Victim Assistance Program and ensures that it routes to the Victim Assistance Specialist for review.
  • Stocks forms or other office supplies and notifies Victim Assistance Specialist and other pertinent personnel when reorder level is reached

Education:
High school Diploma is required, undergraduate degree is preferred.

Required Experience:
  • Good communication skills
  • Provide word processing and data entry/retrieval
  • Ability to review and analyze data and information from multiple sources
  • Ability to establish case/project files
  • Ability to enter and retrieve data from databases
  • Ability to prepare and format management reports
  • Ability to manipulate, transfer, compute and print information
  • Ability to prepare and correct reports and correspondence using word processing software
  • Schedule appointments
  • Answer inquiries regarding case-related information as maintained in the database
  • Answer inquiries regarding case-related status
  • Obtain additional information from other agencies/organizations
  • Maintain internal status information on the disposition of designated information, files, and assets
  • Assure information is accurate and perform analytical computations necessary to process data
  • Provide administrative information and assistance concerning case or file to other agencies or organizations