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PC/Network Support Tech 2
Ref No.: 18-04219
Location: Palmdale, California
Start Date: 06/15/2018
Shift Start Time: 8:00:00 AM
First Day Shift Start Time: 7:00:00 AM
Shift End Time: 5:00:00 PM
Specific Questions
Question 1: Is candidate a US Citizen? MUST
Question 2: Holds a AA or other 2 year technical degree in related discipline? MUST - Four (4) additional years of applicable work experience may be substituted for degree requirement.
Question 3: Have 3 to 5 years of PC technical support experience supporting user populations? MUST
Question 4: Have CompTia A+ Certification? MUST SHOW
Question 5: Is proficient in Microsoft products such as Windows 7, Windows 10, Outlook, Word, Excel, PowerPoint, Visio; AND have a strong Familiarity with hardware components such as video cards, hard drives, network adapters and motherboards? MUST
Question 6: Have an exceptional customer focus and have an ability to perform in a high stress, fast-paced environment? MUST
Question 7: Is able to lift up to 50 pounds? MUST
Assignment
Sector: IT # of Openings: 1
Category: IT Filled Positions: 0
Region: CA-California Duration: 1-12 months
City: Palmdale Clearance: None
Department: Client Job Title: PC/Network Support Tech 2
Keywords: CompTia A+ Certificate, PC Technician
Responsibilities: Provide technical support for computers. Install, troubleshoot, service, and repair personal computers and related PC software. Connect personal computers to existing networks. Refresh and decommission devices. Candidate must be able to work with limited supervision and with no instructions needed for routine tasks. General instructions will only be given on new lines of work or special assignments. As a PC/Network Support Technician, the candidate's primary job responsibilities will be to deliver Client Computing Services to Northrop Grumman customers. HOURS: 5/40 workweek
Requirements: US Citizen. AA or other 2 year technical degree in related discipline and 3 years of related experience. Four (4) additional years of applicable work experience may be substituted for degree requirement. Must have CompTia A+ Certification. Must have 3 to 5 years of PC technical support experience supporting user populations. Proficiency in Microsoft products such as Windows 7, Windows 10, Outlook, Word, Excel, PowerPoint, Visio. Strong Familiarity with hardware components such as video cards, hard drives, network adapters and motherboards. This position requires the candidate possess exceptional customer focus and have an ability to perform in a high stress, fast-paced environment. Must be able to lift up to 50 pounds. Preferred Qualifications: Proficiency in remote administration and troubleshooting of desktop PCs. Experience in Active Directory configuring user and computer accounts. Experience supporting VMware VDI (Virtual Desktop Infrastructure). Experience supporting Win10 and Bitlocker in a corporate environment. Client and Dell Warranty Support Certification.
Education: AA or other 2 year technical degree in related discipline. Four (4) additional years of applicable work experience may be substituted for degree requirement.