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Program Manager, Senior
Ref No.: 18-04161
Location: San Francisco, California
Start Date / End Date: 06/25/2018 to 06/24/2019
Job Description & Requirements
Job Type: Recruited Candidate Number of Positions: 1
System Location: PG&E Utility Created Date: 6/12/2018
Job Title: Program Manager, Senior
CWR Type: W-2 Reason: New Position

Qualifications:
Minimum Qualifications: - BS degree in Business Administration, Public Policy, Engineering or equivalent - Domain expertise in one or more of these areas: Electric vehicles, electric utilities, demand-side management programs - More than 5 years of program, project, consulting or related experience - Excellent interpersonal and communication skills Desired Qualifications: - Strong knowledge of the electric vehicle charge infrastructure market - Strong knowledge in demand-side management program implementation - Electric utility experience with a regulated utility - Experience with construction management - Proficient with enterprise applications: Office Suite, Salesforce, etc. - Applicable advanced degree (MS or MBA) TOP THREE - Whether they have the functional experience mentioned, whether they have experience in energy demand-side programs, demonstration of working with cross functional teams.

Responsibilities:
This position will support the Electric Vehicle Charge Network Customer Acquisition team at client. The Electric Vehicle Charge Network (EVCN) program offers electric vehicle charge installation services at workplaces and multi-unit dwellings in client's territory. PG&E is authorized to install the make-ready infrastructure from the transformer to the station at no cost to the customer and in some cases provide rebates to customers for the charging equipment. The Customer Acquisition (CA) team is responsible for overseeing the customer experience (marketing, education and outreach) and the application intake process for eligible customers and is made up of about 3 people. The successful candidate will augment the current EVCN CA team while resources are transitioned to support other program initiatives. This will include a variety of tasks including coordinating outreach with the customer facing representatives, managing application intake procedures, and transitioning eligible applications to Construction Management. The candidate must demonstrate the ability to successfully bring about desired results through collaboration, and coordination. The candidate must exhibit strong analytical qualities such as curiosity and critical thinking, with an eye toward identifying opportunities for market innovation and process improvements. The candidate must also be adaptable to changing environments, be results-oriented, able to manage multiple priorities, solve moderate to complex problems, and have a strong sense of urgency, initiative, and accountability.

Comments/Special Instructions
Work Location: 77 Beale Street, San Francisco, CA 94105 United States
Start Date: 6/25/2018 Work Days:
Sun Mon Tue Wed Thu Fri Sat
End Date: 6/24/2019
Start Time: 8:00 AM Total Reg Hours: 40.00
End Time: 5:00 PM Overtime Required:
Lunch Time: 1 Hour

Attached Documentation:
Qualifications: Minimum Qualifications:
- BS degree in Business Administration, Public Policy, Engineering or equivalent
- Domain expertise in one or more of these areas: Electric vehicles, electric utilities, demand-side management programs
- More than 5 years of program, project, consulting or related experience
- Excellent interpersonal and communication skills

Desired Qualifications:
- Strong knowledge of the electric vehicle charge infrastructure market
- Strong knowledge in demand-side management program implementation
- Electric utility experience with a regulated utility
- Experience with construction management
- Proficient with enterprise applications: Office Suite, Salesforce, etc.
- Applicable advanced degree (MS or MBA)
Responsibilities: This position will support the Electric Vehicle Charge Network Customer Acquisition team at client. The Electric Vehicle Charge Network (EVCN) program offers electric vehicle charge installation services at workplaces and multi-unit dwellings in client's territory. PG&E is authorized to install the make-ready infrastructure from the transformer to the station at no cost to the customer and in some cases provide rebates to customers for the charging equipment. The Customer Acquisition (CA) team is responsible for overseeing the customer experience (marketing, education and outreach) and the application intake process for eligible customers and is made up of about 3 people.

The successful candidate will augment the current EVCN CA team while resources are transitioned to support other program initiatives. This will include a variety of tasks including coordinating outreach with the customer facing representatives, managing application intake procedures, and transitioning eligible applications to Construction Management.

The candidate must demonstrate the ability to successfully bring about desired results through collaboration, and coordination. The candidate must exhibit strong analytical qualities such as curiosity and critical thinking, with an eye toward identifying opportunities for market innovation and process improvements. The candidate must also be adaptable to changing environments, be results-oriented, able to manage multiple priorities, solve moderate to complex problems, and have a strong sense of urgency, initiative, and accountability.