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Administrative Specialist III
Ref No.: 18-03721
Location: Houston, Texas
Start Date / End Date: 06/11/2018 to 06/10/2019

Under direct supervision, provides general administrative support to a department or group of professionals. Compiles and analyzes basic information for inclusion in reports or presentation materials, prepares charts, graphs, or tables as necessary. Receives and responds to routine correspondence following established procedures not requiring management review. Requires the ability to exercise independent judgment and employ basic reasoning skills. Typically requires a high school education or equivalent and less than two years of experience. Frequently reports to a department manager.

Building (Worker's Physical Location)
GXA - GEXA Energy LP Houston TX - 0000152965
Will driving be required as part of position duties/work?
No
Additional Job Details
Gexa Energy, L.P., is one of the fastest-growing retail electricity providers in the nation. Gexa Energy is part of NextEra Energy a Fortune 200 company recognized as a leading clean energy provider. As we continue to grow, we need high caliber, experienced individuals to join our team. Gexa Energy has an open position for an Associate Business Account Specialist (Collections). The position is located in Houston, TX. Responsibilities: •Conduct in-depth customer account investigation •Complete weekly review for all LCI and Residential accounts pending disconnection for non-payment •Perform portfolio reviews to assess overall credit quality and trends. Provide counsel to management concerning accounts receivable and payables •Identifies account risks, potential credit problems, disputes and other customer issues •Provide full account management support to business, commercial, industrial, national, and/or government customers •Negotiate, construct, and implement payment plans when necessary •Reconcile customer accounts to ensure payments and credits are applied correctly •Interact with Credit, Collections, Sales, Brokers & Customer Service to remedy past due account balances and resolve issues •Handles customer requests and complaints and interface with vendor partners and management to resolve issue •Manage workflow within the group to ensure prompt turnaround •Apply bad debt and A/R adjustments on a timely basis to ensure an accurate A/R per operating policies •Recommend customer accounts for outside collections or legal action •Verify balances, payments made and provide proof of debt for third party collections •Actively monitor and assist vendors with collection activity as needed •Reporting on bad debt adjustments and metrics as needed for third party collections •Other tasks, responsibilities and projects as assigned Requirements: •Good problem solving skills •Able to easily acquire and apply new knowledge and skills •Self-motivated; Hard-working; Detail oriented •Meet aggressive deadlines •Ability to demonstrate accuracy, good judgment, initiative and discretion in business related transactions •Associate's Degree or equivalent work experience •Experience in the deregulated utilities industry is preferred •1-3 Commercial collections experience desired •1-3 years' experience in Accounts Receivable desired •Understand regulatory rules, PUC •Knowledge of 3rd Party disclosure and FDCPA •Excellent analytical and communication skills and the ability to work in a fast-paced team environment are a must •Ability to multi-task and complete tasks with little to no supervision •Ability to communicate with all levels of management, vendors, and staff •Proficient with Microsoft Office applications: proficient Excel (pivot tables, v-lookup) •10-key by touch; Typing 40
Shift Type
Standard Shift (8-5)
Hours per Day 8
Hours per Week 40
Total Hours 2,088.00
Will Per Diem and Mob/De-Mob expense types be available for this requisition?
No
If Per Diem is available, please indicate the maximum amount:
0