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Junior Technical Support Specialist
Ref No.: 18-01385
Location: Concord, New Hampshire
Start Date: 02/26/2018
Job Title: Junior Technical Support Specialist
Expected Duration: March 2018 – June 2018 with possible extension
Work Hours: 7.5 hours per day plus a 1⁄2 hour lunch, 37.5 hours per week
Locations: Concord, Manchester, Nashua and Portsmouth (Also more in the North)

Job Description:
  • The State's replacement of aged devices project entails imaging and deploying new desktops/laptops to replace older equipment running Windows 7.
  • The replacement project will be throughout the State of NH to replace all devices 5 years and older and furthering through this project the number of devices running Windows 10.
  • The State estimates a total of 2826 desktop and laptop devices that will need to be deployed.
  • The Jr. TSS staff needs to be able to unpack and lift equipment, be familiar with Windows 7 and Windows 10, Office 2010-2016 and imaging software (Microsoft Deployment Toolkit, Ghost, etc).
  • They must have good customer skills, work well within a team environment, and able to follow directions.
  • They will be supervised by and work with a DoIT employee and be guided to comply with the standard set up practices the State follows for desktop deployments.

Please Note: No corp to corp or third parties