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Field Service Technician II
Ref No.: 19-03218
Location: Oakland, California
Take your career to the next level with eXcell. We offer jobs with Fortune 1000 companies nationwide, AND invest in your career development through our generous, annual training contribution.

We are seeking an experienced Field Service Technician II.

Work schedule is Monday-Friday 9- 6PM.

***90-day contract-to-hire Opportunity ***
  • Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA’s)
  • Technician will travel to each client’s location
  • Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server and Printer
  • Works under general supervision
Minimum Requirements:
  • 3 years plus supporting Desktops, Laptops and Printers.
  • 3 years plus with customer service experience
  • Reliable Transportation (This is a driving position – reimbursed accordingly)
  • Able to work weekends, staggered or late shifts possibly including evenings and/or weekends
  • Personable as they will be interacting with a wide range of users and environments
  • Can work on a ladder of lift and are able to lift up to 50lbs.
  • Add additional points as needed
Basic Needs/Haves
  • Able to work from a bent, crouched, or kneeled position
  • Smartphone with teethering/hot spot capabilities (Reimbursed within Corporate Guidelines)
  • Laptop
  • Basic Hand Tools
  • Possess a valid driver’s license
Preferred, NOT REQUIRED:
  • CompTIA A+
  • OEM Printer Warranty Certifications
  • OEM Laptop/Desktop Warranty Certifications
  • Server experience would be a bonus
 

We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.