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Software Localization Engineer
Ref No.: 19-03216
Location: REDMOND, Washington
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We are seeking an experienced Software Localization Engineer to support the localization service responsible for shipping localized Office, Teams, Windows and Gaming applications, we are looking for a Localization Engineer that is data driven to take on day to day production tasks as well as supporting upstream product teams and downstream suppliers.

Responsibilities
  • Execute the software & content localization engineering processes and tasks across Office, Teams, Skype, Teams, Windows and Gaming applications, services & content.
  • Drive bug fixing and triage international issues to resolution, reproduce and debug customer-reported problems.
  • Craft high-quality, bug-free fixes with minimum risk to localized product quality.
  • Engage with suppliers to manage product feedback focused on localized product quality.
  • Prioritize work and deliver fixes in a timely fashion.
  • Leverage historical/current data and localization kits to answer contextual queries from translators.
  • Provide Localization Engineering support:
    • Upstream to Program Managers for on-demand requests
    • Downstream to supplier workflows and processes both for free flow and on-demand requests
  • Partner with Service Engineering to:
    • ensure localization pre/post processing workflows are running smoothly and there are no bottlenecks in the localization platform.
    • proactively troubleshoot issues in the localization process, identify and create solutions, and adapt tools to facilitate and streamline the localization process.
  • Work with the service and engineering teams to define and drive optimized and efficient localization processes to best support all Global applications, services & content.
  • Provide insights into the health of engineering activities; data mine backend systems and create data visualizations.
Requirements
  • 5+ years of experience in software localization engineering in multiple languages
  • 3+ years of experience working on software localization project management into multiple languages
  • Technical background or a degree in Computer Science, MIS, or related field is preferred
  • Strong in-depth knowledge of localizability and globalization principles and processes
  • Experience with localization management platforms, preferably our in-house solutions (Fabric and iCMS platforms) or any similar localization tools and platform that manages and/or automates the translation workflows
  • High proficiency in Excel, Power BI, SQL, Azure DevOps
  • Experience improving engineering efficiencies through process/tools automation and tools development (for example REGEX)
  • Comfortable working with geographically distributed teams
  • Independent, self-motivated, and able to work independently under tight deadlines
  • Experience working with external localization suppliers a plus
  • Experience with scripting languages a plus
  • Knowledge of other languages is a plus
  • Knowledge of Office, Teams, Skype, Teams, Windows and Gaming products is a plus
  • Strong written and verbal communication skills in English required
Top 3 Skills
  • Previous experience in Localization platforms (ICMS OR fabric) 3+ years’ experience preferred
  • Ability to communicate and write in English        
  • Technical background in engineering (CS degree or equivalent in work experience)   
 

 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.