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IT Configuration Tech
Ref No.: 19-03053
Location: Rancho Cordova, California
As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team.

* * * Contract to Hire Opportunity! * * *


Schedule: Work hours are from 11:00am - 8pm.

Responsibilities:
  • Supporting Windows 10
  • MS Office 0365
  • Remote access
  • Imaging
  • All our work comes from Service Now ticketing system
  • Break-Fix support, changing system boards, HDDs, laptop LCDs etc.
  • IMAC – Receiving equipment, unboxing and deploying (set up, breakdown)
  • Responsible to ship and track equipment to remote users and track returns documenting everything in the ticket
Qualifications:
  • Must be detailed and process oriented
  • Must be able to work independently following detailed steps
  • Must be able to document troubleshooting steps taken
  • Maintain daily ticket status.
  • Good trouble shooting skills both HW and software
TOP 2 required skills that candidates must have
  • Supporting Windows 10 and MS Office 365
  • 3-5 years of experience
     
 
We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance. 

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.