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ERP Testing & Defect Coordinator
Ref No.: 19-02924
Location: Collegeville, Pennsylvania
As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team.
Our well-known client is looking for a dynamic candidate to work in a fast-paced global ERP environment to manage defects and coordinate testing. Must possess excellent communication skills since the candidate will work with teams in Asia, Europe, and the Americas regions.

  • Work independently with minimal guidance to manage defects in an extremely fast-paced ERP environment
  • Monitor Client Quality Centers for defects observed in all test phases
  • Monitor daily incidents / tickets related to testing and quality assurance
  • Work with business users, functional teams, and development teams to ensure defects are classified and assigned to the appropriate people
  • Ensure defects are transitioned and resolved promptly
  • Generate daily defect metrics and trend charts from Client Quality Center
  • Identify critical defects and their impact on the ongoing testing effort; escalate to management as appropriate
  • Responsible for setting the agenda and running periodic defect meetings
  • Assist in coordinating certain testing activities
  • 4-6 years of experience in Quality Assurance
  • 3-4 years of experience in leading test projects
  • Training in project management or equivalent knowledge
  • Knowledge of Application Lifecycle Management (ALM) ensuring required traceability, testing results filed, defects traced accordingly
  • 3-4 years of experience in Client Quality Center
  • Good understanding of deployment and release management processes
  • Must have worked in an environment collaborating with multiple teams
  • Experience in generating excel reports
  • Proficiency in developing and executing SQL queries
  • Experience generating trend charts and performing data analysis for continuous improvement efforts
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit