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Administrative Assistant - IT Support
Ref No.: 18-02031
Location: Edina, Minnesota
As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team.
 
At this time we’re looking for 2 Administrative Support Admins. Permanent employment may be a possibility once the project is completed for the right candidates.
 
The primary function will be to work with customers by phone on general questions, orders, install setups, scheduling, ticket creation, tracking of setups and ticket updates, etc. for PC installations. The ticketing system is ServiceNow.
 
Hours will be either 7:30 am to 4:30 pm or 8:30 am to 5:30 pm, Monday thru Friday, 40 hours per week, no weekend or after hours.
 
Qualifications:
  • Must have very good phone communication skills
  • Communication & multitasking skills top priorities
  • Entry level to 2 years’ experience required
  • Verbal and written communication skills, multitasking, customer service skills, and interpersonal skills
  • Ability to work independently and manage one’s time
  • Ability to keep information organized and confidential
  • Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint
  • High School Diploma or equivalent required
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.