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IT Dispatch Support Technician
Ref No.: 18-02014
Location: Sandy, Utah
South Jordan, UT
At eXcell, you’re more than just a number. Our employee relationship managers support you throughout your engagement, provide career guidance and reemployment assistance. Join eXcell!
 
* * * Contract to Hire Opportunity * * *
 
We have a new requirement in the Salt Lake City, UT metro area for an IT Dispatch Technician to provide service during a Tues – Sat, 9AM – 6PM shift plus on-call rotation.
 
Position Summary
  • Laptop & Desktop break-fix (DISPATCH)
  • Printer break-fix (DISPATCH)
  • POS break-fix (DISPATCH)
Responsibilities:
  • Responsible for performing onsite servicing and repair of major OEM laptops, desktops, POS, and printers
  • Provides technical support in activities associated with the identification, prioritization and resolution of reported problems
  • Activities include recognition, research, isolation, resolution, and follow-up
  • Performs general maintenance of IT equipment
Requirements:
  • CompTIA A+ Certification preferred (if candidate does not have A+, must have experience that demonstrates understanding of all A+ concepts and be able to achieve A+ within 90 Days)
  • Point of Sale repair skills
  • Laptop / desktop break-fix experience
  • Printer break-fix experience
  • Deskside Customer Service support experience
  • Reliable transportation required (reimbursed accordingly)
Preferred:
  • Major OEM Printer Warranty Certifications
  • Major OEM Laptop / Desktop Warranty Certifications
  • TCN
  • Server break-fix experience
  • CompTIA Server+
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.