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Change Coordinator
Ref No.: 18-02013
Location: Louisville, Kentucky
At eXcell, you’re more than just a number. Our employee relationship managers support you throughout your engagement, provide career guidance and reemployment assistance. Join eXcell!
 
The Change Coordinator is responsible for managing and coordinating the implementation of Change requests and tasks and ensuring priority tickets are managed and transitioned through the various infrastructure environments correctly.
 
Overview:
  • Act as an essential Point of Contact to establish and support the implementation of tasks requested through changes
  • Ensure appropriate standard operating procedure documentation is part of the Change tasks being implemented by THE team, and that all required teams are involved in change task implementation
  • Hold daily calls or face to face meetings with technical resources across the enterprise environment to ensure the tasks requested contain the appropriate steps and responsibilities for each technical or testing teams are clearly defined
Qualifications:
  • At least a year of experience with Change, Project Management and/or Coordination
  • A year as Systems, Network, or Storage Administrator also desired due to the technical skill needed to identify risks
  • Ideal candidate should be able to demonstrate excellent communication skills, specifically dealing with staff at all levels and other parts of the company, and with external contacts
  • Excellent documentation skills with experience creating support documentation for users and the Operations Team
  • Excellent administration skills with an eye for detail and self-motivation
  • Proven ability to show resiliency and be able to prioritize key activities within the business while managing stakeholder expectations
  • Ability to cope in a technically complex and fast-changing environment, and to respond calmly and rationally to changes
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.