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Kronos Desktop Support Technician
Ref No.: 18-02010
Location: Phildadelphia, Pennsylvania
Take your career to the next level with eXcell. We offer jobs with Fortune 1000 companies nationwide, AND invest in your career development through our generous, annual training contribution.
 
* * * Contract to Hire Opportunity * * *
 
We are looking for a punctual, highly accurate, and customer-oriented Desktop Support Technician for Kronos L2 Support. The candidate must be able to manage time as this is a work at home position.
 
We are looking for someone to work from 12:30-9:30PM M-F.
 
Qualifications:
  • Kronos Time and Attendance Support experience preferred
  • Must have knowledge of payroll and benefits processes
  • Must have computer troubleshooting ability
  • Must live within a 35 - 50 mile radius of the city of Philadelphia as they will need to come in for ongoing training
Overview:
  • Provides support to end users on a variety of issues
  • Responds to telephone calls, email and personnel requests for technical support
  • Activities include recognition, research, isolation, resolution, and follow-up
  • Documents, tracks and monitors the problem to ensure a timely resolution
  • May involve use of problem management databases and help desk system
  • Typically reports to a supervisor or manager
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.