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Qualitative Researcher
Ref No.: 18-02002
Location: Menlo Park, California
At eXcell, you’re more than just a number. Our employee relationship managers support you throughout your engagement, provide career guidance and reemployment assistance. Join eXcell!
 
Qualitative Researcher Position:
  • Collaborate with product leadership to test new experiences for advertisers and inform product design and strategy
  • Design research studies that drive strategic and tactical product decisions around hardware and software
  • Leverage various qualitative research methodologies to answer the research questions of product team
  • Partner with other research teams to leverage best practices for different types of research questions
  • Deliver actionable insights to product teams and document findings for other teams to build upon in future research efforts
  • Partner with data science, product marketing, design, engineering, and other stakeholders
Qualifications:
  • 3+ years of experience in applied product research, preferably in Ads, Enterprise, Tech, Financial / Health Tech, and/or related areas
  • Experience working with stakeholders, developing research protocols, executing on those protocols, analyzing data, reporting results, and following through with teams for them to take action
  • Prior experience conducting exploratory research, concept tests and usability test
  • Experience leveraging analytics to inform qualitative research plans
  • Clear and concise communication skills
  • Strong collaboration abilities
  • Master's Degree required in one of the following: Human Computer Interactions, Human Factors, Ethnography, Psychology / Psychological Science, Industrial Engineering, Applied Psychology
 
We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.