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Field Service Technician - A+
Ref No.: 18-01995
Location: Broussard, Louisiana
Lafayette, LA
As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team.
 
* * * Contract to Hire Opportunity * * *
 
For this Field Service Tech position, we need a candidate who is a fast learner, an independent worker, has great skills for a customer facing role, and good technical skills. We would like the candidates with A+ certification.
 
Overview:
  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
  • Documents, maintains, upgrades or replaces hardware and software systems
  • Supports and maintains user account information including rights, security and systems groups
  • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
  • Determines and recommends which products or services best fit the customers' needs
  • Relies on instructions and established guidelines to perform the functions of the job
  • Works under immediate supervision
Qualifications:
  • 2 to 3 years of experience in the field or in a related area
  • Knowledge of commonly-used tech support concepts, practices, and procedures
  • Primary job functions typically carried out under direction of a project leader or manager
  • May require an Associate's Degree or equivalent
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.