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IT Support Technicians - Wed to Sun Shift
Ref No.: 18-01937
Location: Farmington Hills, Michigan
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We’re looking for 2 IT Support Technicians to provide break-fix support during a Wednesday through Sunday work shift with possible after hours work as part of an on-call rotation. Candidates must live within a 20 mile radius of Farmington Hills, MI 48336.
 

Overview:
  • Technician will travel to each client’s location to provide service
  • Must maintain good customer focus meeting deadlines and service level agreements (SLAs)
  • Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers and printers
  • Works under general supervision
Required Qualifications:
  • 2+ years of experience supporting desktops, laptops and printers
  • 2+ years of customer service experience
  • required
  • Reliable transportation and a valid driver’s license required (driving position – reimbursed accordingly)
  • Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends
  • Interpersonal skills needed to interact with a wide range of users and environments
  • Ability to work on a ladder of lift and ability to lift up to 50 lbs.
Preferred:
  • CompTIA A+ Certification
  • OEM Printer Warranty Certifications
  • OEM Laptop / Desktop Warranty Certifications
  • Server experience a plus
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.