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Desktop Support Technician
Ref No.: 18-01890
Location: Lincoln, Nebraska
At eXcell, you’re more than just a number. Our employee relationship managers support you throughout your engagement, provide career guidance and reemployment assistance. Join eXcell!
 
* * * Contract to Hire Opportunity * * *
 
The Desktop Support Tech in this position will provide IT service for desktops and laptops, including IMAC.
 
Overview:
  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
  • Documents, maintains, upgrades or replaces hardware and software systems
  • Supports and maintains user account information including rights, security and systems groups
  • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
  • Determines and recommends which products or services best fit the customers' needs
  • Works under general supervision
Qualifications:
  • 3-5 years of experience in the field or in a related area required
  • Knowledge of a variety of tech support concepts, practices, and procedures
  • Experience and judgment to plan and accomplish goals
  • A certain degree of creativity and latitude required
  • May require an Associate's Degree or equivalent
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.