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Data Center Technician
Ref No.: 18-01873
Location: Umatilla, Oregon
At eXcell, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.
 
We're looking for Data Center Technicians to join our growing team within infrastructure operations. Scope of work includes troubleshooting and repairing servers with hardware and network issues. Work involves hardware diagnostic and replacement of failed components. Must be able to work effectively with minimum supervision and handle multiple priorities.
 

Responsibilities:
  • Provide operational support of several data center locations in Eastern Oregon
  • Own day-to-day incident management of servers and networking equipment
  • Handle project work and capacity management
  • Work closely with the Data Center Manager on projects, scheduling and directing work for junior technicians and associates
  • Manage work and priorities through ticketing system and coordination with Data Center Manager
  • Provide leadership to junior members
  • Perform hardware troubleshooting and component replacement
  • Collaborate with outside teams to resolve customer issues
  • Participate in on-call rotation and provide afterhours support as needed
  • Create standard operation procedures and knowledge articles
  • Coordinate with other team members and maintain a high level of organization
  • Provide creative solutions to reoccurring problems and capacity demands
Requirements:
  • Must be able to work 4x10 day and night shifts with 12 week rotations
  • Some travel may be required
  • Walk jobsites in uneven terrain
  • Work at heights and from ladders
  • Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch
  • Regularly lift and/or move up to 40 lbs. and participate in group lifts for 41 lbs. or more
  • Work shifts longer than eight hours in duration
  • Respond to off hour emergency calls
  • Coordinate body movements when using tools or equipment
  • Reach and stretch to position equipment and fixtures while maintaining balance
  • Occasional bending or twisting of the body
  • Perform physical tasks all day without becoming overly tired
  • Use hands to manipulate small wires and objects
  • Push or pull heavy objects into position
  • Work in a noisy areas with hotter and colder temperatures than standard office environmental conditions
  • Occasional work in tight and/or narrow spaces, such as under raised floors
  • Must exhibit good communication and grammatical skills
  • Must have valid driver’s license and their own vehicle
  • Must be able to pass background check and drug test
  • Must be able to obtain a CompTIA Server+ within first 3 months of hire date
  • Must be able to function well under pressure with multiple priorities
Preferred:
  • 3-5 years IT support experience
  • Manage work and priorities through ticketing system and coordination with Data Center Manager
  • Hands-on experience with x86 architecture based systems
  • Data Center Technician experience
  • Experience with Linux or similar OS
  • Good knowledge of network design and protocols
  • Understanding of storage devices
  • Understanding of scripting languages
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.