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Mixed Methods / Qualitative User Researcher
Ref No.: 18-01787
Location: Seattle, Washington
Take your career to the next level with eXcell. We offer jobs with Fortune 1000 companies nationwide, AND invest in your career development through our generous, annual training contribution.
Over the last decade our high-visibility client’s tools have played a critical part in changing how people around the world communicate with one another. With over a billion people using the service and more than fifty offices around the globe, a career at this company offers countless ways to make an impact in a fast growing organization. Come join a diverse and collaborative team of Researchers who work directly with product design to make the best social platform for 2 billion+ users!
Our work ranges from formative to evaluative. For this position, we are looking for a Mixed Methods or Qualitative Researcher to work on several projects in the Seattle office. The right candidates will be excellent communicators, knowledgeable about UI design, passionate about social computing, comfortable in a flat, fast moving organization, excited to collaborate, and focused squarely on impacting company design.
  • Work closely with product teams and other Researchers to identify research topics
  • Design studies that seek to understand both user behavior and attitudes
  • Generate insights that both fuel ideation and evaluate designs
  • Conduct research using a variety of methods
  • Work cross-functionally with design, analytics, product management, content strategy, engineering and marketing
  • Communicate results and illustrate suggestions in compelling and creative ways
  • Experience with two or more of the following methods: interviews, usability studies, focus groups, intercepts, iterative design testing, in-home visits, field work, survey design, survey analysis, content analysis, statistical analysis, other HCI- or social science-based method
  • Ability to carry out research projects from start to finish
  • Ability to determine which research methods to use to answer a particular research question
  • Experience with putting together crisp and clear research reports
  • BA / BS degree in marketing, or a human behavior related field, i.e. HCI, Psychology, Social Science, Information Science, etc.
  • MA / PhD preferred
  • Experience in applied product research preferred
  • Prefer a Mixed Methods Researcher but open to a Qual or Quant only Researcher
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit