Previous Job
Technical Writer 3
Ref No.: 18-01784
Location: Redmond, Washington
As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team.
This team meets with Developers around the planet, delivering talks online, building and showing demos of products, as well as working alongside open source solutions, holding office hours and meetups, and building strong relationships with technical communities worldwide. Right now this team has an opening for a high level Technical Writer.
  • Produces a major portion of a complex documentation set (i.e. reference guides, online help, user guides, UI text) that complies with documentation plan requirements
  • Develops and tests complex user scenarios that show how to use the product being documented
  • Works effectively with program management, product marketing, and other internal customers as needed
  • May instruct others in writing styles, e.g. reference guides, user guides, solutions, books, online
  • Writes and helps implement documentation plan for major component of a project
  • May assist with scheduling and coordinating the work of a team
  • 5+ years of Technical Writing experience required
  • Former development / engineering experience needed – technical depth is needed, 3+ years
  • Writing skills – ability to communicate and write well demonstrated by samples or portfolio
  • Must be able to accomplish objectives that span multiple product or subject areas
  • Proactive and strategic problem-solving skills
  • Must have excellent writing and analytical skills
  • Must be able to participate in planning and design, and contribute to a project from end to end with minimal supervision
  • Strong project management skills required
  • Demonstrated ability to combine technical expertise with technical communication skills required
  • Must have demonstrated interest in, and knowledge of, broad but related areas of technology
  • Advanced knowledge of the specified technology as well as additional technologies
  • May require an understanding of one or more major technologies, such as database design and development, networking, client / server applications, security, multimedia, or device drivers, etc.
  • Demonstrated ability to oversee a complex documentation set
  • Ability to work under deadline pressure required
  • Must be able to work both independently and as part of a team
  • Bachelor's degree in Technical Communications, Journalism, English, or related field preferred
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit