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Programmer Analyst / Business Process Analyst - DocuSign
Ref No.: 18-01706
Location: Sunnyvale, California
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Programmer Analyst / Business Process Analyst
Seeking an Analyst to convert existing paper forms into electronic forms using DocuSign.  This process will require reviewing forms, identifying required signatures, creating forms as fillable PDFs, creating DocuSign workflows, and setting up a filing system to collect responses. This position will also be responsible for documenting procedures and training staff to make forms as needed.
Required Skills / Experience:
  • 2+ years’ knowledge of and experience working with electronic approval / document routing software
  • DocuSign experience highly preferred
  • Excellent documentation skills
  • Strong writing skills needed; experience drafting walk-throughs, training materials and user documentation
  • Strong process and workflow analysis skills
  • Experience configuring web forms and workflows
  • Ability to understand client document and workflow needs and make recommendations / translate into most efficient use of electronic workflow routing 
  • Strong testing and troubleshooting capabilities
  • Ability to learn quickly required, will need to learn citywide forms and associated workflows
  • Experience supporting DocuSign interfaces and integration
  • Communications skills to define and document requirements
  • Willingness to document processes and procedures, enabler of turnover to production
Desired Skills / Experience:
  • Experience building DocuSign integrations to AD, Connect (e.g. OneDrive, SharePoint)
  • Experience configuring DocuSign Retrieve product
  • Experience conducting one-on-one and group training
  • Process improvement certification (Six Sigma, Lean Kaizen) or equivalent experience
  • Experience with a public sector agency
  • Knowledge of CSS
  • 4 year degree or Master’s Degree
We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit