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Voice and Data Technician
Ref No.: 18-01682
Location: Houston, Texas
At eXcell, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. 
 
* * * Voice Data Technician Needed—Contract to Hire Opportunity * * *
 
Requirements:
  • Ability to maintain, configure, and troubleshoot access and distribution switches
  • Must have knowledge of MAC and IP addressing (broadcast, unicast, multicast), switch operating systems, and basic understanding of spanning tree functions
  • Ability to maintain, configure, and troubleshoot traditional telephony components
  • Ability to maintain, configure, and troubleshoot VoIP end points and voicemail accounts
  • Ability to manage hardware requirements including staging, testing, installation, configuration, maintenance, and decommissioning of components applicable to area of responsibility
  • Understanding of infrastructure cabling, i.e. fiber, copper, and coax – fully understands the hardware means of sending and receiving data on a carrier, including defining cables, cards, and physical aspects
Overview:
  • Provides direct support coverage for all enterprise network attached systems and physical network infrastructure including hardware, software, network tools & applications, back office, custom, and third party business applications
  • Assists in the design, deployment, and maintenance of all enterprise systems
  • May lead small to medium sized projects independently
  • Tests and evaluates technical infrastructure to eliminate problems and make improvements
  • Creates installation and support documentation as needed
  • Has an intermediate to advanced level of knowledge of commonly-used concepts, practices, and procedures in the networking field
  • Relies on basic experience and judgment to plan and accomplish goals
  • Works with other groups in the IS Department to support projects and day-to-day operations as defined by supervisor
  • Continuously works to improve personal, technical, and business skills in order to provide the best service possible
  • On a rotational basis, provides 24 x 7 support coverage
  • Perform other duties as assigned
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.