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User Experience (UX) Researcher III
Ref No.: 18-01563
Location: Menlo Park, California
At eXcell, you’re more than just a number. Our employee relationship managers support you throughout your engagement, provide career guidance and reemployment assistance. Join eXcell!
 
Our client platform was built to help people connect and share, and over the last decade their tools have played a critical part in changing how people around the world communicate with one another. With over a billion people using the service and more than fifty offices around the globe, a career at with this company offers countless ways to make an impact in a fast growing organization. Come join a diverse and collaborative team of Researchers who work directly with product design to make the best social platform for a billion+ users.
 
Work ranges from formative to evaluative, ethnography to usability. For this position, we are looking for a range from qualitative specialists to methodological generalists, with broad skills in qualitative and design research methods and an understanding of quantitative concepts. The right candidates will be excellent communicators, knowledgeable about UI design, passionate about social computing, comfortable in a flat, fast moving organization, excited to collaborate, and focused squarely on impacting the design of the brand.
 
Responsibilities:
  • Work closely with product teams to identify research topics
  • Design studies that address both user behavior and attitudes
  • Generate insights that both fuel ideation and evaluate designs
  • Conduct research using a wide variety of qualitative methods and a subset of quantitative methods, such as surveys
  • Work cross-functionally with design, product management, content strategy, engineering, and marketing
  • Communicate results and illustrate suggestions in compelling and creative ways
Qualifications:
  • Passionate about social media and able to speak to the technology / industry
  • Experience in applied product research
  • Experience with recruiting for technical roles preferred
  • Patient, communicative, team player that is detail oriented and has outstanding interpersonal skills
  • Experience partnering with managers, interviewers, and team members throughout the hiring process
  • Technical and industry knowledge with the ability to understand relevant tech skills, target companies, engineering schools, conferences, and scholarship programs
  • Experience with managing nuanced programs
  • Willingness to work flexible hours as needed
  • Ability to travel during peak recruiting cycles
  • BA / BS degree in marketing, or a human behavior related field (HCI, Psychology, Social Science, Information Science, etc.); MA / PhD preferred
 
We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.