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Dispatch Support Technician - Printers, POS
Ref No.: 18-01519
Location: Denver, Colorado
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* * * Contract to Hire Opportunity * * *
 
We currently have a new requirement in the Denver metro area for a Dispatch Support Technician. Candidates living in any zip code in the Denver metro will be considered, but Littleton, Englewood, Centennial, Aurora (south side) areas will be preferred.
 
Position Summary:
  • Laptop – Desktop break-fix technician (DISPATCH)
  • Printer break-fix technician (DISPATCH)
  • POS break-fix technician (DISPATCH)
Responsibilities:
  • Performs on-site servicing and repair of major OEM laptops, desktops, POS, and printers
  • Provides technical support in activities associated with the identification, prioritization, and resolution of reported problems
  • Activities include recognition, research, isolation, resolution, and follow-up
Requirements:
  • If candidate does not have CompTIA A+, must have experience that demonstrates understanding of all A+ concepts and be able to achieve A+ within 90 Days
  • Laptop / Desktop break-fix experience
  • Printer break-fix experience very important!!
  • Deskside Customer Service support experience
  • Reliable transportation required (driving position – reimbursed accordingly)
Nice to Have:
  • Printer Certifications with TCN
  • Major OEM Printer Warranty Certifications
  • Major OEM Laptop / Desktop Warranty Certifications
  • Server Break-Fix experience
  • CompTIA Server+
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.