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Deskside Support Analyst
Ref No.: 18-01414
Location: Brookhaven, Georgia
As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team.
 
We’re currently looking for a qualified Deskside Support Analyst to work onsite in Brookhaven, GA.

Primary Responsibilities:
  • Support deskside hardware / software
  • Support OKTA SSO Platform support
  • Support of the Google stack
  • Basic Slack support
  • Support for Adaxes / Active Directory accounts
  • Troubleshoot integration issues with IBM Notes
  • Support basic conference room technology
  • Effectively establish and maintain relationships with other teams
  • Cross-train and assist in supporting legacy infrastructures
Qualifications:
  • Basic technical troubleshooting skills to isolate and diagnose common problems
  • Google stack experience
  • Basic understanding of SSO and conference room technology
  • A self-starter with experience in building and fostering relationships while working with cross-functional teams
  • Excellent written and communication skills
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.