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Refresh Technician
Ref No.: 20-02061
Location: Redondo Beach, California
At eXcell, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. 
 
We have an opening for a Refresh Technician that is expected to be 1 to 2 months in duration with a high probability of extension.
 
Overview:
  • Collect machines from users
  • Migrate data / data transfers
  • Install applications to client's specifications
  • Make sure credentials work
  • Troubleshoot any issues that may come up
  • Rely on instructions and established guidelines to perform the functions of the job
  • Works under immediate supervision
Qualifications:
  • Knowledge of commonly used tech support concepts, practices, and procedures
  • Must be able to refresh laptops
  • Personable
    • Relatable and responsible when interacting with ALL customers
    • When the customer has a problem—are they going to dread your visit? If yes, you're not picking up what we're putting down.
    • Consultative approach to solving issues – Help us, help them!
  • Reliable
    • Able to transform technical IT solutions lingo into terms everyone understands
    • Impeccable follow-through to customer satisfaction
    • Will attempt to connect to anyone you meet, no matter how difficult
  • Go-Getter
    • Insatiable desire for knowledge, independence, and success – strive for more than the status quo.
    • Not intimidated by problems you've never seen before – confidence is key!
    • Hungry to work hard and hungry to grow your career!
  • Primary job functions typically carried out under the direction of a project leader or manager
We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.