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Refresh Technician
Ref No.: 20-01629
Location: Plymouth, Minnesota
eXcell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.
 
We have an immediate opening for a capable Refresh Technician who can be relatable and responsible when interacting with ALL end users. You’ll be the face of our operation and the go-to for what makes our company run – our customers!
 
Overview:
  • Collect machines from users
  • Migrate data / perform data transfers
  • Installing applications to client's specifications
  • Make sure credentials work
  • Troubleshoot any issues that may come up
  • Relies on instructions and established guidelines to perform the functions of the job
  • Works under immediate supervision
Qualifications:
  • Entry-level to 3 years of experience in the field or in a related area
  • Must have 1+ year(s) of refresh experience and demonstrated refresh skills
  • Knowledge of commonly used tech support concepts, practices, and procedures
  • Ability to transform technical IT solutions lingo into terms everyone understands
  • Impeccable follow-through to customer satisfaction
  • Willing to attempt to connect to anyone you meet, no matter how difficult
  • Insatiable desire for knowledge, independence, and success – strive for more than the status quo
  • Not intimidated by problems you've never seen before – confidence is key!
  • Hungry to work hard and hungry to grow your career!
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.