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Usability Researcher
Ref No.: 19-02158
Location: Redmond, Washington
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We are seeking an experienced Usability Researcher in a Power BI / Power BI Mobile role. The ideal candidate will be working with Big Data.

  • Creating usability test plans and running large and small tests
  • Accurate measurement and precise reporting of usability data
  • Turning usability findings into actionable recommendations
  • Quantitative and Qualitative experience (large-scale survey tools (, Qualtrics, DatStat)
  • Intermediate statistical analysis skills, and ideally familiarity with one or more statistical packages used for analysis (SPSS, Statistica, etc.)
  • Strong skills using Excel (pivot tables) to perform basic analyses acceptable
  • Survey Research experience
  • User Panel Experience (1- 2 years)
  • R (software experience)
  • Skills in:
    • Direct customer contact in the field
    • Evaluative work
    • Qualitative methods and Quantitative methods
    • Participation Management experience and Panel Management
    • Regular usability benchmarking of products
  • Experience analyzing and delivering impactful findings based on telemetry data (Localytics, R, etc.)
  • High Level of experience using varied user research techniques at various stages of the development process (e.g., lab usability studies, heuristic evaluations, surveys, field research / ethnographic techniques)
  • Demonstrated ability to analyze research data, create results presentations, and deliver them to design and product teams
  • Experience working with tools for IT pros or data analysts a plus
  • Ideally someone in 3-5+ years of experience
  • Excellent collaborations skills, and experience teaming with designers to help prepare designs for testing
  • Strong oral and written communication skills
  • Masters Degree required 

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit