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Tidal Specialist
Ref No.: 18-53797
Location: Miami, Florida
Start Date: 09/27/2018
Title: Tidal Specialist
Location: Miami, FL


The Tidal Specialist must be able to do the following:

· Implement & Mange the Tidal Scheduler application Implementation
· Configure , deploy ,Manage and maintain high availability of production and test systems.
· Security roles
· Manage application upgrades and patching as needed during implementation
· Administer licensing and connections between Tidal and other applications
· Maintain multiple batch schedules, updates, and provide best practice implementation
· Provide the following job scheduling tasks:
· Build and Guide developers to create jobs for the following systems:
· MSSQL
· Windows Command Line
· UNIX
· Batch Scripts
· Data Services
· Web Services
· Work with complex calendars including fiscal calendars
· Understand dependencies between jobs and events
· Assist and train Command Center team on usage and monitoring of scheduling application
· Maintain the Tidal architecture diagrams and related support, maintenance, and knowledge base documentation.
Additional requirements are:
· Minimum 3-5 years Implementing & managing and supporting Tidal Enterprise Scheduler (aka. Cisco Workload Automation) or other scheduling application like Tivoli, etc. from a job creation and support standpoint.
· Excellent communication skills, both verbal and written
· Ability to troubleshoot errors with the application
· Ability to work with multiple global regions
· Provide technical documentation and troubleshooting steps for level 1 teams

Responsibilities and Duties
· Focus on the current work flow relating to processes and services by making suggestions for improvement
· Support IT initiatives and projects that involve batch processing.
· Participate in the change management process, by attending release board meetings and scrutinize change requests
· Follow ITIL best practices for incident, problem, change, and knowledge management
· Interacts daily with manager, supervisor, peer groups, and customers which normally involve exchanges or presentation
· Understand the required analyses and definition associated to production batch processing.
Required Experience, Skills and Qualifications
The following are not required, but are helpful:
· Experience using Service Now, or another incident management application
· Basic understanding of SQL and Windows batch scripts
· Understanding of FTP/SFTP protocol
· PGP encryption

Experience:
· TES – 5+ Years
· MSSQL: 3+ year
· UNIX : 5+ Years
§ Windows Command Line: 5 + year