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Researcher III
Ref No.: 18-45852
Location: Sunnyvale, California
Position Type:Contract
Experience Level: 3 Years
Start Date / End Date: 08/20/2018 to 03/02/2019
Job Summary:
Company: Artech Information Systems LLC
Position: Researcher III
Duration: 6 Months with extension
Location: Sunnyvale, CA
Job Reference Code: 18-45852

Project Overview:
We're looking for a UX Researcher to join our Cloud Horizon UX team for identifying, supporting and improving customer needs across the Client Cloud platform.
Overall Responsibilities:
  • The key responsibilities of the UX Researcher will be to support UX Research for the Cloud Horizon UX team in close collaboration with other UX, Product and Engineering roles.
  • The role will involve user research planning, customer-facing research execution, data evaluation and communication of key user insights and product opportunities.
  • You will be required to utilize a variety of UX methodologies across a number of complex and technical product areas.
  • Assist with user testing preparation activities Administer questionnaires, surveys, and interviews.
  • Analyze and interpret both qualitative and quantitative data Perform usability inspections (heuristic evaluations or cognitive walkthroughs).
  • Create findings and recommendation reports from user studies Create highlight videos/screenshots.
  Top 3 Daily Responsibilities:
  1. Work closely with research, design and product management to understand needs for research and develop detailed research plans.
  2. Execute usability studies either in UX labs or remotely, analyze data and create reports.
  3. Design and conduct in lab user research studies (iterative and usability).
Required Skills:
  • M.A./M.S. in Human Factors, Cognitive Psychology, HCI/Computer Science, or other field emphasizing human behavior, research or related program 4+ years of relevant experience, including experience integrating user research into design and product development lifecycle.
  • Proficiency with several user research methodologies (quantitative and qualitative) and strong analytical skills Demonstration of a strong understanding and application of user experience design principles and best practices.
  • Strong understanding of strengths and shortcomings of different research methods, with a specific understanding of iterative design and usability testing skills Excellent interpersonal, communication, and collaboration skills.
  • Can work independently and prioritize time between multiple projects, and be flexible by adapting to changing schedules and different projects.
  • Ability to meet deadlines and deliver high-quality work on schedule.
  • Eager to develop professionally.
 Nice to have Skills (not required):
  • Technical aptitude and familiarity with the API and developer space.
  • Experience/interest in developing user journey workflows.
  • Familiarity with basic graphic and video editing tools preferred.
  • Detail-oriented and ability to work independently on a variety of tasks.
  • Strong oral and written communication skills.
  • Previous work creating screeners and research plans for external recruiters is a plus.
  • Knowledge in interface design and ability to collaborate with different stakeholder teams such as Eng and PM Leadership, communication and organizational skills.
Madan Poovaiah
Manager - Staffing
Artech Information Systems LLC
360 Mt. Kemble Avenue, Suite 2000 | Morristown, NJ 07960
Office: 973.967.3519 | Fax: 973.998.2599
Email: | Website:
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About Artech Information Systems LLC
Artech is an employer-of-choice for the last 25 years to over 7,500 consultants across the globe. We recruit top-notch talent for over 70 Fortune and Government clients coast-to-coast across the U.S., India, and China. We are #1 Largest Women-Owned IT Staffing Firm in the US and this may be your opportunity to join us! For more check:
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