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customer support
Ref No.: 18-41468
Location: Duluth, Minnesota
Start Date: 07/26/2018
Customer Support Analayst
Work Location Duluth MN

20 needed immediately./ Interviewing hours Monday- Thurs. 8:00am to 4:00pm/Friday 8:00am to 3:00pm

Full time and Part time employees
Good CS skills
Need diploma or GED.
Flexibility is needed week days and week ends
Communication skills needed
Hours of operations 7:00aam to 10:00pm CST Monday – Friday/ Saturday 8:00am to 4:00pm/ Sunday 8:00am to 4:00pm CST.
Next training class is July 23rd.


65 needed within the next 4 weeks Interview Hours Monday- Thursday 8:00am to 7:00pm/ Friday 8:00am to 2:30pm

Full and Part time employees
6 weeks with possibly of longer duration for the right fit- transfer to Pearson is possible
Good CS skill
Need to have advanced beginner/ intermediate computer skills- browser knowledge, troubleshooting,
Need to have advanced beginner/intermediate key boarding as they communicate a lot with email and chat
Need to have solid written skills and agents will communicate with Professors via email
NEED TO BE FLEXIBLE: We will try and give them desired shift if we can but flexibility is needed.
Students in college do very well in this role.
Hours of Operations: 7:00am to 2:00am Monday- Thursday/ Friday 7:00am to Midnight/Sat 10:30am to 7:00pm/Sunday 10:30am to 2:00amCST