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Event Support Coordinator
Ref No.: 18-39156
Location: Mountain View, California
Start Date: 07/12/2018
JD

Event Support Coordinator

Position Overview:
to provide support for special events on a per-project basis. The expectation will be that this person is providing support to set up, test and troubleshoot features and devices leading up to the event as well as on-site support on the day(s) of the event.

Responsibilities
· Provide tactical planning of activities around getting hardware to events (tracking, shipping, etc)
· Manage the preparation and setup of demo products. This can include hardware and software tasks.
· Help end users troubleshoot the technical issues in relevant product areas at both the events
· Provide general customer support for stakeholder assets internally to product teams and field testers and at events when applicable.
· Manage the movement of materials from manufacturers and suppliers to event sites
· Coordination and tactical planing of activities that include but are not limited to event distribution, logistics, event demo, A/V unit setups and event IT support.
· Responsible for arranging own travel and other logistics to attend agreed upon events.
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· Ensure minimal disruption to operational support and coverage during events.

Required Qualifications:
· Background in tactical event planning
· Comfortable working with hardware and software
· Experience working with devices, troubleshooting, set up, etc.
· Technical
· Customer experience
· Logistics
· Operational