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Technical Support Specialist - II //Foster City, CA //A Big Pharmaceutical Company
Ref No.: 18-38334
Location: Foster City, California
Position Type:Contract
Start Date / End Date: 06/22/2018 to 06/21/2019
Job Title: Technical Support Specialist - II
Work Location: Foster City, CA
Length of Assignment: 6 Months
Position Type: Contract Full Time
Client:  A Big Pharmaceutical Company

Job Responsibilities
• Works under general supervision of the manager and with occasional review by more senior staff
• Provides general customer support for Medical Affairs applications and databases
• Maintains systems, including routine system updates to lists of values and user lists
• May deliver adhoc system or process training
• Deliver routine system release memos, including iOS updates
• Generates custom reports and metrics
• Assists in developing systems, as needed
• Participates in project testing
• May liaise directly with vendors to resolve system issues

• Strong experience with providing general user support for databases
• Strong project management skills
• Strong customer service skills
• Strong communication skills
• Excellent proficiencies in Microsoft Office applications.
• Good understanding of  products and departmental policies.
• Ability to work independently

Specific Education and Experience Requirements
• BS/BA and 2 years of relevant IT experience
• Experience in the pharmaceutical or health care industry preferred.

If you are interested in this job than please send me your most updated resume on or you can reach me at #973-507-7579