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Business Analyst II
Ref No.: 18-37406
Location: Mountain View, California
Position Type:Contract
Experience Level: 2 Years
Start Date / End Date: 09/24/2018 to 12/23/2018
Job Summary:
Company: Artech Information Systems LLC
Position: Business Analyst II
Duration: 3 Months with extension
Location: Mountain View, CA
Job Reference Code: 18-37406

Project Overview:
The Systems Process Documentation Manager will be responsible for identifying, cataloguing and writing documentation on all processes related to a new Salesforce-based retail field implementation.The position includes a heavy focus on working with global team members and other stakeholders for process feedback and inputs when needed.

This opportunity requires prior experience with process documentation, with past experience documenting processes for how to maintain, use and administer a new Salesforce platform a plus. Strong cross-cultural communication and organisational skills are essential, as is the ability to work with ambiguity given the new nature of the salesforce implementation.

Overall Responsibilities:
Define and document all business processes related to management of the Salesforce implementation (e.g. user onboarding, account creation flows, approval paths, data management)
Prepare clear process comms for all user roles within system, to ensure smooth launch of system globally with all users prior to go-live date

Required Skills:
Experience in documenting processes for Salesforce rollouts
Experience in systems administration on SFDC platform
Excellent problem solving, documentation, and communication skills
Experience with data maintenance and integration between enterprise information systems
Previous Salesforce administration experience, certification a plus
Significant experience with Salesforce including Sales Cloud, Service Cloud, and Communities
Excellent written and verbal communication skills, as well as the ability to present complex concepts in a clear and concise manner.
2-4 years experience


Madan Poovaiah
Manager - Staffing
Artech Information Systems LLC
360 Mt. Kemble Avenue, Suite 2000 | Morristown, NJ 07960
Office: 973.967.3519 | Fax: 973.998.2599
Email: madan.pooviah@artechinfo.com | Website: www.artechinfo.com
LinkedIn: https://www.linkedin.com/in/madan-poovaiah-715ab43/
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About Artech Information Systems LLC
Artech is an employer-of-choice for the last 25 years to over 7,500 consultants across the globe. We recruit top-notch talent for over 70 Fortune and Government clients coast-to-coast across the U.S., India, and China. We are #1 Largest Women-Owned IT Staffing Firm in the US and this may be your opportunity to join us! For more check: www.artechinfo.com
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