Previous Job
Recruiting Specialist I
Ref No.: 18-32155
Location: Mountain View, California
Position Type:Contract
Experience Level: 1 Years
Start Date / End Date: 08/20/2018 to 08/19/2019
Job Summary:
Company: Artech Information Systems LLC
Position: Recruiting Specialist I
Duration: 12 Months
Location: Mountain View, CA
Job Reference Code: 18-32155

Operations will include processing of bonus payments, managing a ticket queue, responding to employee inquiries, troubleshooting errors, conducting regular audits, measuring and analyzing service performance.
Work closely with the GPS Ops, Finance, and Compensation teams to manage the end-to-end bonus operations processes and recognize customers for their successful referrals.
Collect, maintain, and analyze information to track effectiveness of referral program and make recommendations to improve our strategies (quality, error rates, client response times and customer satisfaction, etc.)
Work with cross functional teams to deliver change management initiatives and clearly communicate referral processes/guidelines to customers
Manage a wide range of projects related to improving and maintaining the referral program on a global level (e.g. Noogler training, piloting new approaches in various regions or functions, etc.)
Identify problems and opportunities for enhancing process parameters (quality, accuracy, response and resolution SLAs, customer satisfaction, etc.).

Minimum Qualifications:
2 years of HR and/or customer service work experience
Strong written communication skills

Madan Poovaiah
Manager - Staffing
Artech Information Systems LLC
360 Mt. Kemble Avenue, Suite 2000 | Morristown, NJ 07960
Office: 973.967.3519 | Fax: 973.998.2599
Email: | Website:
Connect with us on - LinkedIn | Facebook | Twitter
About Artech Information Systems LLC
Artech is an employer-of-choice for the last 25 years to over 7,500 consultants across the globe. We recruit top-notch talent for over 70 Fortune and Government clients coast-to-coast across the U.S., India, and China. We are #1 Largest Women-Owned IT Staffing Firm in the US and this may be your opportunity to join us! For more check:
Connect with Artech through Social Media
Learn more about our company including the latest events at Artech, new job opportunities, jobseeker tips, and more. Follow us on Facebook, Twitter, LinkedIn, Google+, and YouTube