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Customer Service Representative
Ref No.: 18-31304
Location: Austin, Texas
Start Date: 05/29/2018
Job Title        : Customer Service Representative
Job ID           : 18-31304
Location         : Austin, TX 78727
Duration         : 6-12 Months (Contract to Hire)
PR                   : $13.25
Start Date       : 7/10/18 


Job Description: 
•    MUST BE AVAILABLE TO WORK ANY SHIFT BETWEEN 7A-7P.
•    Provide functional and/or technical support for resolution of customer problems, incidents, issues, requests and queries.
•    Collaborate with other support teams, or product teams as required to resolve requests/issues in a timely manner.
•    Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
•    Primary responsibilities are focused on customer contact, not transaction processing.

Regards,
Sangeeta Patni
Associate Recruiter
Office: 973-967-3416
Email: sangeeta.patni@artechinfo.com