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HR Information Specialist
Ref No.: 18-26568
Location: Mansfield, Massachusetts
Start Date / End Date: 05/14/2018 to 08/13/2018
Company: Artech Information Systems
Job Title: HR Information Specialist
Location: Mansfield, MA
Duration: 3+ month’s contract
Job ID: 18-26568
 
Description:
The HR Information Specialist I position with AskHR is the first point of contact for all incoming HR inquires, issues, and work requests related to HR systems, HR Policies, and standard HR processes/transactions. In this position, you will manage HR request from employees via phone and email. We provide comprehensive training that includes a variety of HR functions spanning from benefits, payroll, talent acquisition, and talent management.
 
POSITION RESPONSIBILITIES:
  • Use excellent communication and customer services skills to provide customers with accurate, consistent and timely responses to their questions issues.
  • Educate customers on the functionality and use of Employee Self-Service (ESS) and Manager Self-Service (Client).
  • Ensure timely and accurate data entry and corrections of HR transactions into systems.
  • Contributes to the continuous development of knowledgebase articles to provide consistent responses to customers.
  • Follow all processes/activities as defined by the AskHR Service Catalog.
  • Able to work in a continuous process improvement environment.
 
TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME:
 
BASIC QUALIFICATIONS:
• Bachelor's degree required
• Customer service experience required
 
PREFERRED QUALIFICATIONS:
• Call center experience preferred
• Bilingual in Spanish and English both verbal and written
 
PHYSICAL JOB REQUIREMENTS:
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Thanks
Rajiv Maruthi
Rajiv.maruthi@artechinfo.com