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Spanish Bilingual -Customer Service Representative
Ref No.: 18-25658
Location: Austin, Texas
Start Date: 05/02/2018
Job Title        : Spanish Bilingual -Customer Service Representative
Job ID           : 18-25658
Location         : Austin, TX 78727
Duration         : 6-12 Months (Contract to Hire)
PR                   : $13.25
Start Date       : May 30th 2018
 
Job Description:
  • MUST BE AVAILABLE TO WORK ANY SHIFT BETWEEN 7A-7P.
  • Must be bilingual is SPANISH
  • Provide functional and/or technical support for resolution of customer problems, incidents, issues, requests and queries.
  • Collaborate with other support teams, or product teams as required to resolve requests/issues in a timely manner.
  • Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
  • primary responsibilities are focused on customer contact, not transaction processing.