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Ref No.: 18-24559
Location: San Diego, California
Start Date / End Date: 05/14/2018 to 05/13/2019
Job Title: RISCC TIE Analyst
Job ID: CFNJP00019671
Job Location: San Diego, California - 92130
Job Duration: 12 Months

Our group is unique in that we strive to process the most accurate contracts possible. This is extremely important because it affects many business units downstream such as billing, portfolio, implementation, revenue recognition and sales compensation. We started as a pilot team and we are now the first group to solely process (RISCC / TIE) contracts.

Accountabilities and Essential Responsibilities in this Role
Reporting to Team Lead – RISCC/TIE, MMS Dispensing Capital Contracting, this position provides support of MMS Dispensing RISCC/TIE Tier II; including day-to-day processing of RISCC/TIE requests; monitoring of request queues; product knowledge, asset management and analysis; quote and contract accuracy assurance, and proactive collaboration activities that ensure appropriate billing and deal management; as well as reporting the status of contracting activities to Sales.

Essential Responsibilities:
  • Interacting and proactively communicating with MMS Dispensing Sales team on a daily basis to achieve the complete contract process of customer signed quotations; Masters, Customer Orders, Customer Order Attachments, Credit Underwriting, POs, and Implementation Schedules – along with all financial approvals and the appropriate accounting reserves.
  • Position is that of operational and day-to-day contributor.
  • Interacting and proactively communicating with MMS Dispensing Sales, Implementation, and Contracts teams on a daily basis to manage and ensure committed contracts are accurate.
  • Understanding of US Antitrust laws, HIPAA, Sarbanes Oxley, Internal Audit, regulatory controls, and business strategy.
  • Knowledge of post-signature capital contract processes, including installation, billing/revenue management and maintenance of equipment and how each of those post-execution processes are affected by pre-signature contract accuracy.
  • General understanding of capital equipment revenue recognition guidelines and accounting principles.
  • Scope includes all complete MMS Dispensing-Pyxis capital sales contracts.
  • Track and report on contract activities, outstanding sales, pending deal elements, and other data relevant to the area of responsibility.
  • Proactively manage and prioritize work within your queue to effectively execute on daily operations.
  • Ensure your RISCC/TIE complete contract requests meets or exceeds department service and turnaround standards.
  • Participating in departmental goal-setting and seeing through to completion.
  • Maintaining up-to-date and current knowledge of system and transactional procedures, product offerings, applicable policies and procedures, SOX controls, required business approval levels, and purchase acquisition/marketing programs.
  • Provide pre-deal support for all Dispensing contract requests – back-up to Contracts Tier II queue in periods of peak demand.
  • Support field team in contract-related items and supporting analysis.
  • Advise on the implementation of contracting and pricing strategies through day-to-day execution.
  • Aim to protect Client interests (margin, risk, policy, etc.), escalating as needed to all levels of management cross-functionally.
  • Drive implementation of contracting and billing strategies through day-to-day execution, as well as advising on potential new solutions to complex system and deal strategy.
  • Ensure appropriate contracts reviews/approvals are in place and enforced, liaising with Business, Sales, Contracts Tier II, FIT, E&C, or Legal as needed.
  • Coordinate completed contract deal activities and ensure smooth handover with post-deal team counterparts for FIT, Implementation or Portfolio depending on contract design for successful customer relationship, billing, and collection activities.
  • Ensure that risk is mitigated and regulations are appropriately addressed consistently across all business offerings prior to transaction RISCC/TIE.

  • BA/BS required (in lieu of a Bachelor's Degree, minimum 3 years' business experience)
  • Minimum1-2 years of experience in Quoting or Contracting for Capital leases
  • Proficient in Excel, SAP CRM and ECC modules, and SalesForce preferred.
  • Ability to successfully communicate internally and externally, manage complexity and make independent recommendations
  • Good time management & analytical skills
  • General understanding of commercial contract process, including contract strategy development, pricing, product technology, quoting, and policy development
  • Proven ability to quickly establish credibility, trust, and support within all levels of organization
  • Strong customer centricity skills, able to negotiate/adapt to business needs while maintaining protection of Client's interests
  • Ability to partner with Sales to develop a clear understanding of what a complete, accurate RISCC contract package entails.
  • Ability to build a strong relationship and durable partnership with sales and to communicate RISCC expectations.
  • Ability to communicate effectively with pre and post deal teams to address any questions or issues that may arise when auditing/processing a completed RISCC package.

Key Competencies
  • Customer Focus
  • Action Oriented
  • Business Acumen
  • Process Improvement & Effectiveness
  • Analytical Thinking
  • Detail Oriented

What are 3-5 "Must Have's that you want to see in a resume?
  • Able to work well under pressure
  • Must be detail oriented and analytical
  • Must be efficient and effective
  • Must be proactive and action oriented
  • Minimum 1-2 years of experience in Quoting or Contracting for Capital lease.

What are 3-5 "Nice to Have's?
  • Experience with supporting sales reps
  • Experience with SAP
  • Experience with Sales Force
  • Excel experience

Best Regards,

Ajeesh Yohannan
Technical Recruiter
Artech Information Systems LLC
360 Mt. Kemble Avenue, Suite 2000 | Morristown, NJ 07960
Office: 973.967.3578 | Fax: 973.998.2599
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