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Operations Monitoring Engineer with Java or Python
Ref No.: 18-03507
Location: Wilmington, Delaware
Start Date / End Date: 11/01/2017 to 07/31/2018
DESCRIPTION:
 
Job Title: Operations Monitoring Engineer
Job ID: 18-03507
Location: Wilmington, DE
Duration: 6 Months (potential Right to hire)
 
Note: Only W2 (No Corp-to-Corp)
 
Technical Skills:  VMware vRealize Operations (vROPS), Tiviol/Scom/Netcool, Scripting
 
Job Description:
  • Provide operational & technical support; be accountable for important tasks such as: incident management, internal customer consultations, security process & controls, resource management, application recovery & code promotion.
  • Attend and support technical bridge for P1 incident & work on action plans from Root Cause Analysis (RCA).
  • Co-ordinate / manage incident escalation to Engineering team.
  • Handle operations request queue, resolve requests & provide guidance.
  • Implement and coordinate change promotions with Engineering team & related parties for change review, resource assignment & schedule.
  • Work / coordinate MEPC events & PLM activities; perform failover & fall back for core monitoring applications.
  • Develop and document processes, detailing many functions and accountabilities.
  • Identify opportunities for business improvement and increased efficiency using metric analysis & own initiative.
  • Manage JIRA requests assigned to operations queue. Work with project team for requirement & Engineering team for solution.
  • Ensure security compliance with client IT control policies applying to core monitoring infrastructure with CSA, RCSA and associated action plans.       
 
Roles and Responsibilities:        
  • 5+ years’ experience in an engineering role and managing monitoring infrastructure preferably in a financial industry.
  • Technology proficiency in VMware vRealize Operations (vROPS), JAVA, PERL, PYTHON, POWERSHELL.
  • Prefer to have experience in one of the follow products: Tivoli (ITM6, TEPS and Data Warehouse), SCOM, Netcool (Omnibus, Webtop, Impact, Probes), SMARTS, Edge, and vCOPS.
  • Innovative mindset.
  • Automations solutions experience.
  • Experience in developing detailed process workflow with automation orientation.
  • Experience in developing 'proactive' processes designed to alert/eliminate problems before they escalate to an issue.
  • Strong analytical and problem solving, decision making and relationship building skills.
  • Good understand of Change Management, Incident Management, Problem Management & Risk Management practices.
  • Knowledge of the business processes that are supported by the work flow.
  • Good experience with Microsoft Office products; Excel, PowerPoint, Access and Word.
 
Please apply on our company website (www.artechinfo.com) with reference to job ID, or contact me at Yuvam.Johari@artech.com/973.295.4572
 
Yuvam Johari
Lead Recruiter
Artech Information Systems LLC
360 Mt. Kemble Avenue, Suite 2000 | Morristown, NJ 07960
Office: 973.295.4572 | Fax: 973.998.2599
Email: yuvam.johari@artech.com | Website: www.artech.com
LinkedIn: https://www.linkedin.com/in/yuvam-johari-89552570/
   
Connect with us on - LinkedIn | Facebook | Twitter
 
About Artech Information Systems LLC
Artech is an employer-of-choice for the last 25 years to over 7,500 consultants across the globe. We recruit top-notch talent for over 70 Fortune and Government clients coast-to-coast across the U.S., India, and China. We are #1 Largest Woman-Owned IT Staffing Firm in the US and this may be your opportunity to join us! For more check: www.artechinfo.com
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