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Aspect Dialer
Ref No.: 17-91830
Location: San Antonio, Texas
Start Date / End Date: 12/11/2017 to 06/10/2018

Job Title: Aspect Dialer
Location: San Antonio, TA
Duration Long term

Years - 5-7
Implementation experience on Aspect high volume dialer(HVD) on 6.x and 7.x version.
Implementation experience on Aspect ALM/UIP and TA/DCP/TMS
Implementation experience on Aspect AIC 7.x release.
Integration experience with Cisco ICM(intelligent contact mangement) on UCCE environment
Integration experience with Verint recording/NICE-IEX WFM
Administration of Aspect platform which includes minor and major upgrades
L3 support on aspect related issues and work with vendor.
Basic knowledge on Cisco Jabber softphone environment.