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SFDC Technical Analyst
Ref No.: 18-76016
Location: Milpitas, California
Position Type:Full Time/Contract
Start Date: 10/12/2018
Job Description:
·         Must have Cisco-SFDC knowledge.
·         Must have knowledge on how to extract our pipeline for top deal review at a global level
·         Good to have knowledge to map up Cisco CX renewals coverage model.
·         Serve as a subject matter expert, and ensure projects are delivered on time
·         Build and foster relationships with business users, stakeholders and partners by displaying industry knowledge and expertise in the platform
·         Analyze current business processes, and champion the Salesforce team's proven ability to provide business process solutions that increase accuracy and efficiency
·         Prepare and maintain various detailed records, documentation, and reports in order to provide information for summaries, presentations, and ad hoc reports
·         Create functional business requirement documents
·         Participate in business requirements and technical requirements meetings
·         Develop and maintain a thorough understanding of data and information resources